Grievance Redressal

The Press of Asia is committed to accurate, fair and responsible journalism. If you have a complaint about any content published on pressofasia.com, you can raise it with our Grievance Officer. This page sets out how to do that and what to expect, in line with Rule 10 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Grievance Officer

  • Name: Rajnish Kumar
  • Designation: Founder and Editor-in-Chief, The Press of Asia
  • Email: contact@pressofasia.com (please write “Grievance” in the subject line)
  • Address: The Press of Asia, Prayagraj, Uttar Pradesh, India

What you can complain about

You can raise a grievance about any news, article, image or other content published on this website, including concerns that it:

  • contains a factual error or is misleading;
  • is unfair, one-sided or does not follow the norms of journalistic conduct;
  • violates your privacy or misrepresents you;
  • infringes your copyright or other rights; or
  • otherwise goes against the Code of Ethics that applies to digital news publishers under the IT Rules, 2021.

How to file a grievance

Please email the Grievance Officer with the following details so that we can look into your complaint quickly:

  • your full name and contact details (email and, if you wish, phone number);
  • the link (URL) of the content you are complaining about;
  • a clear description of the problem, including the specific part of the content concerned;
  • any supporting documents or evidence; and
  • if you are writing on behalf of someone else, details of whom you represent.

What happens next

  • Acknowledgement: We will acknowledge your grievance within 24 hours of receiving it.
  • Decision: We will examine the complaint and communicate our decision to you within 15 days.
  • Action: Where a complaint is upheld, we will correct, update, clarify or remove the content as appropriate, in line with our Corrections Policy.

If you are not satisfied with our decision, you may pursue the further levels of grievance redressal provided under Part III of the IT Rules, 2021.

Related policies

शिकायत निवारण (हिंदी में)

अगर आपको The Press of Asia पर प्रकाशित किसी खबर, लेख या तस्वीर से शिकायत है, जैसे तथ्य की गलती, पक्षपात, निजता का उल्लंघन या कॉपीराइट से जुड़ा मामला, तो आप हमारे शिकायत निवारण अधिकारी से संपर्क कर सकते हैं।

  • शिकायत निवारण अधिकारी: रजनीश कुमार, संस्थापक एवं प्रधान संपादक
  • ईमेल: contact@pressofasia.com (विषय में “Grievance” लिखें)
  • पता: The Press of Asia, प्रयागराज, उत्तर प्रदेश, भारत

अपनी शिकायत में अपना नाम और संपर्क, संबंधित खबर का लिंक, समस्या का साफ विवरण और कोई सबूत हो तो वह जरूर भेजें। हम शिकायत मिलने के 24 घंटे के भीतर उसकी पावती देंगे और 15 दिन के भीतर अपना फैसला बताएंगे।

Last updated: 29 September 2026