October 26: Travellers planning to shop in Japan next month need to prepare for a different tax-free process. For eligible purchases made on or after November 1, 2026, Japan Customs says shoppers will pay tax-inclusive prices first and receive the consumption-tax refund after customs confirms that the goods are leaving the country. The purchase date is central to the change.
Key highlights
- The new refund method applies to eligible purchases from November 1; the existing method continues through October 31.
- Japan Customs lists a ¥5,000 tax-exclusive minimum per store per day.
- The National Tax Agency requires export confirmation within 90 days of purchase.
- Customs confirmation and the retailer’s refund are separate steps, so travellers should check both.
What changes at the shop
Under Japan Customs’ explanation, the old system allows eligible visitors to buy at tax-exclusive prices in participating tax-free shops. The new method reverses the cash flow: the customer pays the tax-inclusive price and later obtains a refund after the export check.
The customs page says qualifying purchases must total at least ¥5,000 excluding tax at a single store on a single day. This is not a blanket refund for all spending during a holiday. Shopping at a participating store, satisfying purchaser eligibility and completing the export procedure remain important.
| Stage | What the new method requires |
|---|---|
| Purchase | Pay the tax-inclusive price at the tax-free shop |
| Before departure | Keep the purchased goods available for customs confirmation |
| Customs | Complete the export-confirmation procedure |
| Refund | Follow the method supplied by the retailer or refund provider |
The 90-day rule and missing items
The National Tax Agency’s guide says the goods must receive departure confirmation within 90 days from purchase. Its example gives a November 1 purchase a January 30 deadline in the following year. The guide also warns that if any goods within the same purchase record are missing at confirmation, confirmation cannot be obtained for all goods in that record.
That makes the receipt or sales-record grouping important. A traveller should not assume that one missing item affects only that item. Before using, giving away or separating purchases, check the official conditions and the retailer’s explanation. A refundable tax amount is conditional on completing the process, not a discount that is automatically secured at checkout.
Plan the airport step before checking baggage
Japan Customs says travellers at Narita, Haneda, Kansai, Chubu Centrair, Fukuoka, New Chitose and Naha can use refund kiosks or, where supported, Visit Japan Web on the dedicated departure-lobby Wi-Fi. Visit Japan Web must be ready before customs confirmation; the kiosk is the alternative if the online procedure cannot be completed.
Chubu Centrair airport’s own notice urges travellers to prioritise the refund procedure after arriving at the airport. Its operational guidance is useful for passengers, but the national customs explanation should govern the purchase-date boundary. Travellers with purchases spanning October and November should ask the store which record and procedure apply.
A simple way to avoid a last-minute problem
Organise purchases and records before travelling to the airport. Identify which items may need to be shown and where the procedure is located. Do not interpret an online shopping guide as permission to pack everything away before an inspection can occur.
The time needed can vary with the airport, inspection requirements and the refund operator. No universal waiting time or refund-arrival deadline is promised in this article. A store’s service fee or payment method should also be checked directly rather than inferred from the national tax rules.
What to watch before November 1
The practical next step is to read the latest Customs and National Tax Agency instructions, then confirm the departure airport’s layout and the shop’s refund arrangements. For visitors from India and elsewhere in Asia, this is a procedural change worth including in a travel budget and departure-day plan.
The new rule is scheduled to begin next month. This report does not describe it as already effective on October 26, nor claim that an eligibility check can be bypassed through a third-party app.
File photo: Ginza shopping street in Tokyo, January 18, 2009. Photo: Yoshikazu TAKADA / Wikimedia Commons, CC BY 2.0. Cropped and resized; not a photograph of the current event. Photo source; CC BY 2.0.





